A Super-Quick Guide to Troubleshooting Your Heat Pump Problem

If you have a heat pump in your home, then you likely appreciate its convenience and efficiency. However, the fun stops once you hit the first snag with your heat pump.

Whether your heat pump has stopped pumping warm air or it’s suddenly making an unusual noise, you’re probably feeling confused and mildly frustrated, to say the least. 

Well, don’t fret. Here are some common problems you may be experiencing with your heat pump, followed by our suggestions on how to quickly troubleshoot them:

  1. It’s not turning on. This is probably caused by a defect in your thermostat, or perhaps your unit’s power receiver. Check both, including your main electric panel, to see if anything needs to be reset.
  2. It’s not heating enough. More than likely, this is due to blocked air ducts or air filters. Vacuum out your ducts and replace your filters to see if this helps. If the problem persists, check your thermostat settings and refrigerant level. 
  3. It’s not cooling enough. Check your refrigerant level—it’s probably low.
  4. It’s making loud or unpleasant sounds. If it’s a rattling sound, there could be a loose piece of hardware. If it’s a grinding or squealing sound, you could be dealing with worn-out motor bearings.

It’s important to note that this is not an exhaustive list of all of the possible heat pump problems and their causes. However, these are the most common problems, along with the easiest things an untrained homeowner can do to troubleshoot them. If your problem appears to be caused by something not listed above, call a professional for help!

Don’t Try DIY Heat Pump Repair

At Peerless HVAC, Inc., we strongly advise against going any further than the troubleshooting step on your own. Do not attempt a DIY heat pump repair (unless the fix is simply cleaning out air ducts and filters) because these units are complicated and dangerous for amateurs.

For instance, if you suspect your heat pump is low on refrigerant, do NOT try adding it on your own. Refrigerant is a hazardous material, and the EPA has strict rules regarding its proper handling.

Instead, your best bet is to simply look into what might be behind your heat pump’s problems—this way, when you speak to a professional technician, you’ll be able to give them as much information as possible so they can adequately prepare for your service call.

Any questions or concerns? Don’t hesitate to reach out to Peerless HVAC, Inc. and pick our brain! We’d be happy to chat with you about your heat pump issues and possible causes.